Words
Transportation
arrival
Flight status, arrival, departure times are available on the airline website.
boarding pass
Passengers will be issued a boarding pass at the check-in counter.
captain
The captain and flight crew are responsible for your comfort and safety
check-in counter
Please arrive at the check-in counter 1 hour prior to departure
customs
After passing the customs, please proceed directly to the Arrival's hall.
departure
All departures have been postponed due to the approaching typhoon.
destination
Star travel offers package tour to over a hundred international destinations.
fare
The fare of $350 doesn't include the airport taxes or travel insurance.
flight attendance
Flight attendances are required to provide service in English on international flight.
itinerary
Your travel itinerary includes day tours to several well-known tourist attractions.
mechanic
All tour buses are inspected once a month by a certified mechanic.
package tour
Discounted package tours are offered to all members of the Travel Club.
passenger
The number of passenger commute to work by subway is increasing.
reservation
Reservation can be made online or by calling our customer service hotline.
travel agent
Information on European Railway passes can be obtained from your travel agent.
approach
We are approaching our final destination. Please prepare for landing.
assist
Flight attendants will assist you if you wish to purchase duty-free items.
board
Passengers in seats 50 to 80 are requested to board the aircraft first.
cancel
All inbound or outbound flight have been canceled due to thick fog.
commute
Carpooling is an environmentally-friendly way to commute to work.
confirm
An E-mail will be sent confirming your reservation and travel itinerary.
continue
Local public transportation continues to offer excellent service at low cost.
cooperate
Sky Airlines cooperates with car rental agencies in all of its destination cities.
decide
We have yet to decide the destination for our annual company outing.
encourage
Passengers are encouraged to check their belongings before exiting the train.
expand
The cruise company has expanded their fleet to include five luxury ships.
forward
Your baggage will be forwarded through to your final destination.
include
The tour package includes bus tickets, acommodation, meals and entertainment.
locate
Lavatories are located at the front and rear of the plane cabin.
prepare
Janet is preparing the schedule for our trip to Korea next month.
be accessible by
The marketing convention will be held in a small seaside resort, which is about 1 hour from the airport and easily accessible by car and scenic train.
be included in
The cost of a round-trip airline ticket is included in the seven-day cruise package.
for the duration of
When we looked into it in detail, it was cheaper for us get rental car for the duration of the trip.
in the event of
In the event of severe winter weather, bus routes may be temperarily suspended until the roads are cleared and safe for travel.
reach one's destination
As the flight was delayed, we didn't reach our destination until just after midnight.
Travel Plans
announcement
Please listen to the following announcement for important traffic information.
apology
Our apologies for the delay. Boarding will be commence immediately.
complimentary
During your layover, please enjoy a complimentary drink on airport lounge.
delay
Delays can be expected for commuters on major highways during peak hours.
detour
The road is closed for construction, so all vehicles must make a detour.
disruption
The strike at public transit has caused major disruption for commuters.
economy class
Our company policy states that all staff must fly economy class.
faulty
Faulty brakes were the most likely cause of bus accident.
immigration
Immigration officers have the authority to deney travelers entry into a country.
inconvenience
Apologies for the inconvenience, but we need to inspect all carry-on luggage.
information desk
Train departure and arrival schedules can be obtained at the information desk.
mechanical problem
Our flight was postponed because of mechanical problems with one of the engines.
platform
The express train will be arriving at platform 5 in 2 minutes.
route
As we have a very tight schedule, a more direct route is more preferred
terminal
For international departure, please go to the second floor of Terminal 2.
admit
Passengers will not be admitted on the aircraft without the correct documentation.
check
It is standard procedure for customs officers to check passenger luggage.
compare
Compared with the old one, the new bus terminal is much more convenient.
delay
We were delayed at customs and missed our connecting flight.
depend on
Passengers depend on the captain and flight crew for in-flight safety.
entitle
Passengers are entitled to bring two bottles of duty-free alcohol through customs.
focus on
City Transit has been focusing on improving services and reducing travel delays.
improve
E-tickets have been introduced to improve passenger check-in efficiency.
protect
Airbags can protect motorists from injury in event of an accident.
reflect
To ensure visibility at night, road signs are designed to reflect light.
satisfy
Satisfying passengers with outstanding service is the key to building brand loyalty.
seek
Travelers seeking current visa information should consult a local embassy.
suspend
Flight to Sydney will be suspended in April due to low passenger volume.
understand
Make sure that you understand the fare rules before purchasing a ticket.
verify
The immigration officer will verify that your passport and visa are valid.
check for
To ensure you safety, all vehicles are checked monthly for any potential problems.
result in
Increased security measures at international airports will most likely result in significant delay for travelers.
go according to plan
The airport renovations should be complete by early August if everything goes according to plan.
have difficulty doing
The maintenance crew is having difficulty determining the cause of the system malfunction.
neglect to do
The tour operator neglected to mention that the air conditioning system on the bus was not working properly.
Hotels
accommodation
Due to limited availability, accommondations should be booked well in advance.
availability
Room availability decreases during the tourist season and on public holidays.
check in/out
To avoid additional charges, hotel guest should check out before 11 A.M.
complaint
Complaints should be directed to the hotel manager on duty.
coupon
Guests with promotional coupons are entitled to a 20% discount.
facilities
Please inquire at the front desk for the list of available facilities.
front dest
Receptionists are on duty at the front dest until 12 P.M.
hotel chain
Some hotel chains offer membership benefits to attract repeat business.
housekeeping
Housekeeping changes towels and linens every two days unless otherwise requested.
lobby
Elevators are located in the lobby opposite the main entrance.
wake-up call
Wake-up calls can be programed automatically using the telephone in your room.
registration form
Upon arrival, guests are asked to fill out a registration form.
amenities
Amenities at the hotel include a swimming pool, spa, sauna and gym.
room rate
Room rates list include taxes, surcharges and a complimentary breakfast.
room service
If the hotel restaurant are closed, we can always order room service.
adjust
We will adjust the room rate to reflect the discounted price.
appreciate
Customer comments, suggestions and feedback are always greatly appreciated.
complain
The guest in room 801 has complained that there is no hot water.
book
Reservations can be booked online or through customer service agent.
designate
The exercise facilities and pool area are designated for hotel guests only.
explain
Could you explain the difference between a deluxe and a super deluxe room.
influence
The season and the day of the week influence room availability.
monitor
Hotel managers monitor staff performance and customer satisfaction.
prefer
I'd prefer a room that overlooks the park rather than the street.
provide
Services provided include wake-up calls, daily housekeeping and room service.
realize
Most visitor don't realize that the hotel used to be a foreign embassy.
reconfirm
Sam always reconfirms our reservations a couple of days before we travel.
extend
To extend you stay, please notify hotel reception at least 24 hours in advance.
retain
Despite the recent renovations, the hotel has still retained its original charm.
upgrade
To make up for the inconvenience, you room has been upgraded to a deluxe suite.
be located close to
Our hotel was located close to the subway station, so transportation was extremely convenient.
have a reputation for
The Fenton Hotel has a reputation for attention to detail and outstanding guest service.
keep a record
The accountant requires that we keep a detail record of all our hotel and travel expenses.
settle one's bill
After settling her bill, Lily sat in the lobby waiting for the airport shuttle bus.
spend v.ing
Rather than spending time sitting in his hotel, Roger spend a weekend discovering HongKong.
Events
admission
Admission tickets for the exhibition can be purchased at the main entrance.
audience
The outdoor performance attracted an audience of more than fifty thousands people.
collection
The National Art Museum is showing a collection of works by Picasso.
critic
The film has been acclaimed by critics as a modern masterpiece.
concert
The concert was sold out the moment the tickets were went on sale.
director
Hitchcock is regarded as one of the greatest movie directors of all time.
entertainment
On average, comsumer spend fifteen percent of their income on personal entertainment.
exhibition
The Royal Museum's latest exhibition, Pharaohs of Acient Egypt, is extremely popular.
gallery
The new gallery will features exhibitions of modern arts and sculpture.
guided tour
Our guided tour will leave from the reception area at 11:00 A.M.
intermission
Tea, coffee, and snack will be served during the intermission.
performance
Although the lead actress has the flu, the performance will still go on.
producer
The producer is well-known for serval hit TV shows she has produced.
review
Generally speaking, the critic's review of the play is favorable.
sculpture
The sculptures in the zoo are of catoon character popular with children.
approve
The museum director has not yet approved sending the paintings overseas.
create
This building was created to give people a sense that they are in rainforest.
direct
Nadia used her experience to direct others on how to perform the dance.
hang
The paintings hung in this private gallery are all famous works of art.
intend
Following the movie's success, the movie company intends to produce a sequal.
invite
all employees are invited to join this Friday's free staff movie night.
obtain
Lily obtained a season ticket, allowing her to visit gallery anytime.
organize
The museum is organizing a collection of works by famous Dutch painters.
pick
The judges picked an obscure movie for international film festival.
promote
This movie has been heavily promoted both online and in the media.
reach
Broadcasts of major sporting events reach millions of people at a time.
regard
Produced sixty years ago, the movie is regarded as a classic.
remain
The actors remained on stage as the audience applauded wildly.
select
The software allows users to select from a wide range of movies.
spend
Tourist don't mind spending hundreds of dollars to see a Broadway musical.
alone with
While in Paris, Sarah found time to visit Louvre Museum along with serval famous art galleries.
be eager to
As a classical music fan, Oscar is extremely eager to attend the concert by the touring Austrian Symphony Orchestra.
provide B to A
The exhibition provided the people of the city with a wonderful oppotunity by famous Renaissance painters.
reputation for
The city's gallery of modern art has a growing reputation for showing works by influential new artists.
receive an award for
The director received a lifetime achievement award for his contribution to cinematic arts.
Dining Out
atmosphere
The atmosphere at Scotty's Seafood Grill is relaxed and comfortable.
banquet
Tanya has already selected a company to cater for the year-end banquet.
cashier
Please pay your bill at the cashier's dest located near the main entrance.
caterer
The caterer is scheduled to arrive two hours before the reception dinner.
diner
Diners were treated to a wonderful combination of Frech food and wine.
dish
All our dishes are made with organic ingredients sourced from local farm.
flavor
Two Sisters Ice Cream is famous for its unusual range of flavors.
ingredient
Only the finest ingredient are selected for the use in our award-winning dishes.
portion
The portions served at Rory's Steakhouse are far too big for me.
reception
The wedding reception banquet was prepared by the city's top catering company.
recommendation
The menu is in Janpenese! What's your recommendation for a main course.
cafeteria
We could either go out for lunch or eat in the staff cafeteria.
selection
The Red Lantern offers the best selection of Sichuan food in town.
service
Please note that all prices are subject to a 15% service charge.
main course
Main course are served with a choice of seasonal vegetable or salad.
accommodate
After the renovation, the banquet hall will accommodate an additional 200 guests.
anticipate
Once the pizza oven is installed, we anticipate that the lunchtimes will be busier.
attract
Bernie's coffee and cake is attracting a growing number of loyal customers.
cater
The Mad Dash caters to office workers looking for good food at affordable price.
collect
At the charity dinner, over 10 thousand dollars was collected for the orphanage.
decrease
When the economy slows down, the number of people dining out decreases.
describe
The food critic described the restaurant as a world-class Italian eatery.
determine
The chefs, the atmosphere and the service all determine a restaurant's quality.
finalize
The menu for the banquet was finalized by our catering manager yesterday.
gather
The guest gathered around a newly married couple to wish them well.
host
The board is hosting a farewell dinner for the retiring CEO.
mention
The website mentioned the restaurant as a great place to go on weekends.
recognize
Coco is recognized as the top maker of hand made chocolates in the country.
reserve
I've reserved a table for 8 at industry awards dinner.
tend to
Diners tend to follow the restaurant recommendation of friends and colleagues.
attract one's attention
Since its opening 1 year ago, the Jade Dragon has attracted the attention of the city's Chinese food lovers.
go to waste
Thanks to restaurant's green policy, none of the food prepared in the kitchen goes to waste.
in addition to
In addition to company functions, the restaurant also caters for wedding banquets.
regardless of
Business at the restaurant is so good that regardless of the day of the week, a reservation is absolutely essential.
soon after
Soon after the guest were seated, the waiter arrived to take their food and drink orders.
Shopping
aisle
You will find sporting goods and exercise equipment in aisle number seven.
anniversary sale
Oriental Plaza's anniversary sale attracts large crowds of young shoppers.
bargain
During the year-end clearance sales, you can pick up some real bargains.
boutique
The boutique along High Street are particularly appealing to foreign tourists.
checkout
This checkout is reserved for shopper buying 5 items or less.
consumer behavior
Research into consumer behavior guides superstores on how to display their merchandise.
discount
Rachel purchases her clothes during the sales season and gets considerable discount.
hardware
Hardware stores are catering for the growing DIY home improvement market.
item
I'm afraid the item you have requested is currently out of stock.
online
Like many young working professionals, Chloe prefers to shop online.
outlet store
Outlet store, which sell brand new items and discounted price, have become increasingly popular.
payment
Cash on delivery is preferred method of payment for goods bought online.
retail
The opening of the Tropicana Mall has boosted the local retail activity.
superstore
Ample parking and air conditioning make superstores a popular choice with consumers.
wholesale
Outlet stores offer a wide range of merchandise at wholesale prices.
admire
Shoppers visit the department store every Christmas to admire the window display.
assume
Most consumers assume that the goods for sale at outlet stores are discounted.
clarify
The store manager issued a statement to employees to clarify the store's refund policy.
emphasize
The saleswoman emphasized the quality and durability of the furniture items.
exceed
We decided not to buy the car because the price exceeded our budget.
expire
These gift coupons will expire next month. You should use them soon.
increase
The anniversary sale increased revenue of the store by 40 percent.
lack
This product lack any new features no wonder it's not selling!
link
Credit card spending is directly link to how optimistic consumers feel.
occur
Point-of-sale purchases occur when shoppers are waiting in line at the checkout.
refund
Please keep you receipt, in case you want to refund the item.
return
Lisa returned skirt to the boutique because it didn't suit her.
sense
The salesperson sensed that the customer was still interested in the product.
serve
Serving his customers well is the key to Peter's high monthly sales.
wonder
Donna wonder if the same item might be available at the outlet store.
be dedicated to
The clothing brand is dedicated to providing its customers with the latest styles at affordable prices.
be successful in V.ing
The online retailer has been successful in attracting loyal customers who buy regularly from its site.
in fashion
After the bright colors and shorter skirt of last year, a more classical style is back in fashion this year.
on display
Every December, thousands of Christmas shoppers visit the department store to browse the new product on display.
take advantage of
By taking advantage of the anniversary sale, Lucy was able to buy some famous brands at much-reduced prices.
Purchasing and Warehousing
cargo
I'm afraid your cargo won't arrive at the port for another 3 days.
carrier
ALthough the carrier is more expensive, it's by far the most reliable.
charge
Please note that this invoice doesn't include freight or insurance charges.
container
We shipped a container of monitors to the customer last week.
courier
Accoring to the courier, the package arrived in San Francisco this morning.
customs
Until the import duty is paid, the vehicle will remain in customs.
freight
The freight company will delivery the container on Saturday morning.
insurance
Our insurance will cover any damage that might occur during transportation.
inventory
We need extra staff to help count the inventory in the warehouse.
invoice
There is a problem with this invoice, the shipment NO. is incorrect.
packaging
The packaging is certainly strong enough to protect the product during shipment.
port
The carrier has given us a choice of two different ports in Europe.
purchase order
We've just received the purchase order for 20 exercise bikes.
stock
Unfortunately, the items that you have ordered are currently out of stock.
warehouse
Our delivery truck leaves the warehouse at 9 A.M. every morning.
assure
The freight company assured me that the container will arrive in port today.
deliver
We will deliver the shipment to your warehouse by Friday at the latest.
estimate
The purchasing department estimates that our current stock will last until next month.
exchange
Shirley thinks that now is a good time to exchange U.S. dollars for euros.
export
Tentek export electronic components to markets in the Middle East and Africa.
inspect
Customs will inspect the import documentation at the port of arrival.
import
Marian works for a trading company that imports furniture from Sweden.
order
We ordered some copy paper lastweek, but it hasn't arrived yet.
permit
You are not permitted to ship flammable goods by courier.
purchase
The Australia-based air carrier has just purchased four new cargo planes.
ship
We assure you the toys you ordered will be shipped before Christmas.
store
Aside from the items on display, our goods are stored in the warehouse.
supply
Skytrans has recently won a contract to supply TessAir with in-flight meals.
track
Courier companies use barcode technology to track international shipments.
unload
The container of Italian shoes is being unloaded at the warehouse.
be expected to
The shipment is expected to be delivered to the warehouse sometime tomorrow afternoon.
contact sb. for help
Please contact our shipping department for help in processing your import documents.
in stock
The part that you are looking for is no longer in stock. We will order it from the supplier today.
keep track of
We use a barcode system to keep track of the whereabouts of all the package has sent by our customs.
make note of
Please make a note of your invoice number in case you need to contact us regarding your purchase.